Privacy Policy

Last Updated: April 2025

This Privacy Policy applies to the website (“Website”) of Kaleidoscope Rx (“Practice”) and governs the collection, usage, and disclosure of your information through the Website. Please take a moment to review this Privacy Policy.

Use & Collection of Personal Information

Any personally identifiable information (“personal information”), such as your name, email address, physical address, and/or telephone number, submitted by Website users may be used by the Practice for reasonable business purposes. The Practice may use your personal information to communicate with you.

Sharing of Information

Any information submitted by you through the Website is for the exclusive use of the Practice and any contracted service providers for the operation of the Website. The Practice does not sell, trade, or rent any personal information. The Practice may save personal information to comply with federal and state policies, but it does not disclose this information to third parties or government agencies unless state or federal law requires us to do so, such disclosure is necessary to provide the Website to you, or exigent circumstances require the Practice to protect the safety of its users or the public.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Messaging Policy

By choosing to receive text messages from Kaleidoscope Rx (Spectrum Mental Health LLC) (“we,” “us,” “our”), you agree to the following Terms and Conditions.

  • What You’re Signing Up For
    By providing your phone number, you give us permission to send you SMS (text) messages. These may include appointment reminders, general communication, and occasional updates about our services. Message and data rates may apply, depending on your mobile plan.

  • How Often You’ll Hear From Us
    You’ll get more than one message unless you opt out. Message frequency may vary, but you can expect up to 10 messages per month. We reserve the right to adjust that number as needed. We and your mobile carrier are not responsible for any delays or messages that don’t go through.

  • Message and Data Rates
    Standard message and data rates may apply, based on your mobile carrier’s terms.

  • Privacy
    We handle your information according to the larger Privacy Policy you are reading now.

  • Opting Out
    You can stop receiving messages anytime by replying STOP to any message we send. After you opt out, you’ll receive one final message confirming we got your request.

  • Need Help?
    Reply HELP to any message for support. You can also reach us at info@kaleidoscope-rx.com.

  • Limitations of Liability
    We’re not responsible for any charges, errors, or message delivery issues caused by your carrier or any third-party services.

  • Sharing of Mobile Info
    No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Security of Personal Information

  • To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, the Practice has established appropriate and reasonable security procedures (physical, electronic, and administrative) to safeguard and secure the information it collects.

  • However, please remember that the Internet is not a 100% secure environment, and therefore the Practice cannot and does not guarantee that information you provide through the Website may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Automatic Data Collection Technologies

Like many websites, we may use automatic data collection technologies to enhance the user experience and to collect helpful information about visitors and visits to our Website. We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services. The information we collect automatically is not personal information and may include IP addresses, internet tags, and navigational data (server log files), which may be used by the Practice or shared with third parties. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.

  • Cookies (or browser cookies): Cookies are pieces of data stored on the user's hard drive containing information about the user. Cookies are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

  • Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

  • Web Beacons: Pages of the Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs).

The Practice will not share any information collected through cookies with any third party except to the extent they are performing services on behalf of the Practice.

Third-Party Websites

The Practice may include links to third-party websites on the Website. These third-party sites have separate and independent privacy policies. The Practice therefore has no responsibility or liability for the content and activities of these linked websites. The Practice encourages you to read the privacy policies of each of these third-party websites.

Opt-Out Procedures

Users may opt out of receiving future emails or mailings from the Practice. To remove your identifiable information from our database or to no longer receive communications from the Practice, please contact us at the address or telephone number provided below.

Parents and Guardians

The Practice’s Website does not target and is not intended to attract children under the age of 18. The Practice does not solicit personally identifiable information from minors through our Website.

Acceptance of These Terms

Your usage of this Website signifies your acceptance of the terms of this Privacy Policy. If you do not agree to this policy, please do not use this Website.

Updates to This Privacy Policy

The Practice reserves the right, at any time, to modify this Privacy Policy. If we make revisions that change the way we collect, use, or share personal information, we will post those changes in this Privacy Policy. You should review this Privacy Policy periodically so that you keep up to date on our most current policies and practices.

Questions

If you have any questions or comments about this policy, please contact us using the following contact information:

Kaleidoscope Rx
12503 SE Mill Plain Blvd
Suite 123
Vancouver, WA 98684

Email: info@kaleidoscope-rx.com
Phone: 360-334-9942
Fax: 425-242-3683